Disclaimer
Counselling Disclaimer & Important Information
Mind In Sync – Counselling & Wellbeing
1. Nature of our services
Mind In Sync provides counselling and wellbeing services intended to support emotional wellbeing, personal insight, coping skills and positive change. The nature of support provided will depend on the service engaged and the individual circumstances of each client.
Information published on this website is for general educational and informational purposes only. It does not constitute individualised psychological, medical or mental health advice, diagnosis or treatment.
2. Individual experiences and outcomes
Every person’s circumstances, needs and goals are different. Counselling is a collaborative process, and outcomes vary between individuals. No particular outcome or result can be guaranteed.
Clients are encouraged to discuss their needs, treatment goals, concerns and any questions about the suitability of a service with their practitioner.
3. Confidentiality and its limits
Information shared during counselling is handled confidentially and in accordance with applicable privacy laws, professional obligations and relevant legal requirements.
There may be circumstances in which information must or may lawfully be disclosed, including where disclosure is required by law, authorised by the client, or permitted or necessary in circumstances involving a serious threat to life, health or safety.
The circumstances and limits of confidentiality will be discussed as part of the informed consent process.
4. Emergencies and crisis support
Mind In Sync is not an emergency, crisis response or 24-hour support service. Website enquiries and emails may not be monitored continuously and should not be used to request urgent assistance.
If you or another person is in immediate danger, call Triple Zero (000) or attend your nearest hospital emergency department.
In New South Wales, the Mental Health Line is available 24 hours a day on 1800 011 511 for mental health advice, assessment and referral to appropriate services.
5. Website communications
Contact forms, emails and other website communications are not a substitute for a scheduled counselling appointment or an established therapeutic relationship.
Please avoid including highly sensitive personal or health information in general website enquiries. Any information you provide will be handled in accordance with our Privacy Policy.
6. Privacy and personal information
Mind In Sync takes the privacy and confidentiality of personal information seriously. Information is collected, used, stored and disclosed in accordance with applicable privacy requirements and the practice’s Privacy Policy.
Please review our Privacy Policy for further information about how personal information is managed, how to request access to or correction of information, and how to raise a privacy concern.
7. Professional boundaries and informed consent
The nature, scope, fees, arrangements and limitations of the service will be explained before or at the commencement of service delivery. Clients are encouraged to ask questions and discuss any concerns about their care.
A separate informed consent and service agreement may apply to individual services.
8. External resources
This website may contain links to external websites or resources. Mind In Sync does not control all external content and is not responsible for the accuracy, availability or practices of third-party websites.
9. Updates to this disclaimer
This disclaimer may be updated periodically to reflect changes to our services, website content or applicable requirements. The current version will be published on this website.
Contact
For questions about our services or this disclaimer, please contact Mind In Sync through the contact details provided on this website.